Phoenix51 in practice
From a growing sales team to a senior appointment, Phoenix51 helps you assess the skills a role actually needs—and understand the evidence behind each candidate’s score.
Illustrative assessment examples—not claims about a named customer’s results.
01 / Sales & commercial teams
Use a discovery-call role-play, a pitch or an objection-handling task. Score listening, questioning and commercial judgement against agreed criteria.
Compare how candidates uncover a customer’s needs and explain value, rather than relying only on previous job titles.
02 / Retail & customer service
Use the same customer scenario across locations, supported by structured questions and video tasks. Assess communication, judgement and handling of difficult conversations.
Give different managers a shared scoring framework and a clear record of why a candidate meets the standard.
03 / Technology & specialist positions
Build an assessment around a relevant problem, work sample or technical explanation. Let specialist assessors record evidence against role-specific competencies.
Compare problem-solving, depth of understanding and the ability to communicate complex work.
04 / Senior & leadership appointments
Use a strategic case, a stakeholder conversation and structured leadership questions. Capture how candidates balance priorities, explain trade-offs and lead others.
Bring panel observations together to identify agreement, challenge assumptions and decide what needs further exploration.
05 / Financial & professional services
Use a client scenario or a role-relevant decision exercise. Record the reasoning behind a response alongside communication and technical competencies.
Support a documented review of the evidence. Required qualifications, compliance checks and due diligence remain part of your wider process.
06 / Internal progression & development
Assess employees against the competencies of their next role. Use observations and comparison views to identify strengths and development priorities.
Make progression discussions more specific and focus development on the capabilities that need support.
TP ICAP · Reach · Redgate · MediaCom · IFS · IRIS · Essence · Bytes · The Co-operative Bank · Juice · Orbition · CISI — Chartered Institute for Securities & Investment · Licensing School · Unlocking Language
These logos were already displayed on Phoenix51’s customer page. They identify organisations featured by the business and do not imply a specific quantified result or a current endorsement.
Bring one role profile to a demonstration. We can walk through the framework, assessment tasks, scoring and candidate comparisons that would support your decision.
For customer evidence, ask for a relevant reference or case study covering the role, process and outcome. A logo alone does not establish a retention or performance improvement.